Terms and Conditions
Last Updated: November 2025
These Terms & Conditions (“Terms”) apply to the SMS/text messaging program operated by Sapphire Events (“we,” “our,” “us”).
Program Description
By opting in to our SMS program—either by submitting a form, requesting a quote, or providing your phone number—you agree to receive:
Event reminders
Booking confirmations
Scheduling updates
Important service or communication notices
Promotional or marketing messages (optional and only with consent)
These messages help ensure smooth communication before and during your event.
Message Frequency
Message frequency may vary depending on:
Event activity
Communication needs
Customer requests
You may receive more messages during event coordination or less during inactive periods.
Opt-Out Instructions
You may stop receiving SMS messages at any time by replying STOP.
After opting out, you may receive one final confirmation message verifying your cancellation.
Help & Support
For assistance or questions regarding our SMS program:
📧 Email: info@sapphireevents.com
📞 Phone: +1 (864) 345-9798
You may also reply HELP to any message for additional support.
Message & Data Rates
Message and data rates may apply depending on your wireless carrier.
You are responsible for any charges related to receiving or sending SMS messages.
Privacy
Please refer to our Privacy Policy to understand:
How we collect your information
How we use your information
How we protect your information
Your data rights
Liability
Delivery of SMS messages may be affected by:
Your mobile carrier
Network issues
Device settings or technical problems
Service outages
Sapphire Events is not responsible for delays, failures, or undelivered messages caused by carrier networks or system errors.
Contact Information
For any questions regarding these Terms:
📧 Email: info@sapphireevents.com
📞 Phone: +1 (864) 345-9798
📍 Location: Spartanburg, South Carolina
🌐 Website: mysapphireevents.com