Terms and Conditions

Last Updated: November 2025

These Terms & Conditions (“Terms”) apply to the SMS/text messaging program operated by Sapphire Events (“we,” “our,” “us”).

Program Description

By opting in to our SMS program—either by submitting a form, requesting a quote, or providing your phone number—you agree to receive:

  • Event reminders

  • Booking confirmations

  • Scheduling updates

  • Important service or communication notices

  • Promotional or marketing messages (optional and only with consent)

These messages help ensure smooth communication before and during your event.

Message Frequency

Message frequency may vary depending on:

  • Event activity

  • Communication needs

  • Customer requests

You may receive more messages during event coordination or less during inactive periods.

Opt-Out Instructions

You may stop receiving SMS messages at any time by replying STOP.

After opting out, you may receive one final confirmation message verifying your cancellation.

Help & Support

For assistance or questions regarding our SMS program:

📧 Email: info@sapphireevents.com
📞 Phone: +1 (864) 345-9798

You may also reply HELP to any message for additional support.

Message & Data Rates

Message and data rates may apply depending on your wireless carrier.
You are responsible for any charges related to receiving or sending SMS messages.

Privacy

Please refer to our Privacy Policy to understand:

  • How we collect your information

  • How we use your information

  • How we protect your information

  • Your data rights

Liability

Delivery of SMS messages may be affected by:

  • Your mobile carrier

  • Network issues

  • Device settings or technical problems

  • Service outages

Sapphire Events is not responsible for delays, failures, or undelivered messages caused by carrier networks or system errors.

Contact Information

For any questions regarding these Terms:

📧 Email: info@sapphireevents.com
📞 Phone: +1 (864) 345-9798
📍 Location: Spartanburg, South Carolina
🌐 Website: mysapphireevents.com